Steph…I’m appalled to read about your atrocious dining experience!! It’s very disheartening to know that a family with small children would be treated so poorly. Half of a pleasant dining experience is the wait staff. I’ve visited many dining establishments where the staff has had to deal with minor issues, as you’ve described, and it has been handled with dignity, knowing the customer is their bread and butter, so to speak. For staff to publicly humiliate a customer in this manner and allow them to do YOUR job by cleaning the floor is horrendous!!! A mother with 4 small children deserves more than that!! At the very least, you should apologize!! I can certainly understand why you are still a “hole in the wall” business! You should be ASHAMED of your behavior!! I can assure you that although I’ve never visited your establishment, it is FIRST on my list of restaurants NOT to patronize!!!!
My husband, myself and our 4 small children went to Bangkok 56 tonight for dinner. The place looks like a hole in a wall kind of place with very unaesthetic decor but sometimes those places have the best food. After being sat by a very unfriendly and uninviting woman (who I think might be part owner) we ordered our food. I got the green curry, my husband got the pad thai and my children got fried rice to split. It was great, not exceptional but great. Our children are 7, 3, 2 and (a learning to feed self) 11 month old. The children were quiet, very well behaved and did not get out of there seats or cause any type of scene (with the exception of a spilled water) the entire dinner. After we finished eating my husband took the children, all except the baby to the car while I waited for the check. When the waitress (who I think also might be a owner) came and put the check on the table, then proceeded to yell at me saying “God, look at this rice on the floor, now I’m going to have to get down there and clean it up!” She walked away and I could still hear her yelling about it in the back kitchen. Now, there was hardly any rice, in fact I had already picked some of it up and intended to pick more up before departure. But, should I have to? I clean up after dinner every night! That is why I am paying to go out to eat, so I don’t have to cook or clean up! I did finish cleaning up the rice (I’m still not sure why, I think it was because I was shocked) and then went to pay, the mean lady who sat us, for the food. I informed her that I cleaned up the rest of the rice (side note: I wonder if they heard of a broom, does wonders!) but I would never return to their restaurant. To which she replied “thank God” then she proceeded to ask me if this is how I feed them at home. I said “you mean allow them to feed themselves?” She said “yes”. No, I spoon feed them all and expect them to never make a mess. I kept thinking is this a dateline special “What would you do?” and Jon Quinones was about to walk out any sec. To the owners: If what your trying to go for is a fine dining establishment, take down the hello kitty and mickey mouse paraphernalia off your walls, then we’ll talk. On the other hand, if the thing that really pisses you off in the day is some sweet, little ones spilling a little rice, because they are working hard at getting your food in their mouth, then count yourselves blessed! I don’t want to waste another minute of my precious time on you or your stupid restaurant. BTW, we are business owners and would not dare treat a customer like this. Real Downer. Also, if in Lancaster, try Sa La Thai, such good food, they are the nicest and they want to hold our babies and scold us for TRYING to clean rice off the floor. Shame on you Bangkok!
July 19th, 2012
GREAT authentic and delicious Thai food with superb service. Best deal in Harrisburg and terrific place to eat.
July 16th, 2012
Steph…I’m appalled to read about your atrocious dining experience!! It’s very disheartening to know that a family with small children would be treated so poorly. Half of a pleasant dining experience is the wait staff. I’ve visited many dining establishments where the staff has had to deal with minor issues, as you’ve described, and it has been handled with dignity, knowing the customer is their bread and butter, so to speak. For staff to publicly humiliate a customer in this manner and allow them to do YOUR job by cleaning the floor is horrendous!!! A mother with 4 small children deserves more than that!! At the very least, you should apologize!! I can certainly understand why you are still a “hole in the wall” business! You should be ASHAMED of your behavior!! I can assure you that although I’ve never visited your establishment, it is FIRST on my list of restaurants NOT to patronize!!!!
July 15th, 2012
My husband, myself and our 4 small children went to Bangkok 56 tonight for dinner. The place looks like a hole in a wall kind of place with very unaesthetic decor but sometimes those places have the best food. After being sat by a very unfriendly and uninviting woman (who I think might be part owner) we ordered our food. I got the green curry, my husband got the pad thai and my children got fried rice to split. It was great, not exceptional but great. Our children are 7, 3, 2 and (a learning to feed self) 11 month old. The children were quiet, very well behaved and did not get out of there seats or cause any type of scene (with the exception of a spilled water) the entire dinner. After we finished eating my husband took the children, all except the baby to the car while I waited for the check. When the waitress (who I think also might be a owner) came and put the check on the table, then proceeded to yell at me saying “God, look at this rice on the floor, now I’m going to have to get down there and clean it up!” She walked away and I could still hear her yelling about it in the back kitchen. Now, there was hardly any rice, in fact I had already picked some of it up and intended to pick more up before departure. But, should I have to? I clean up after dinner every night! That is why I am paying to go out to eat, so I don’t have to cook or clean up! I did finish cleaning up the rice (I’m still not sure why, I think it was because I was shocked) and then went to pay, the mean lady who sat us, for the food. I informed her that I cleaned up the rest of the rice (side note: I wonder if they heard of a broom, does wonders!) but I would never return to their restaurant. To which she replied “thank God” then she proceeded to ask me if this is how I feed them at home. I said “you mean allow them to feed themselves?” She said “yes”. No, I spoon feed them all and expect them to never make a mess. I kept thinking is this a dateline special “What would you do?” and Jon Quinones was about to walk out any sec. To the owners: If what your trying to go for is a fine dining establishment, take down the hello kitty and mickey mouse paraphernalia off your walls, then we’ll talk. On the other hand, if the thing that really pisses you off in the day is some sweet, little ones spilling a little rice, because they are working hard at getting your food in their mouth, then count yourselves blessed! I don’t want to waste another minute of my precious time on you or your stupid restaurant. BTW, we are business owners and would not dare treat a customer like this. Real Downer. Also, if in Lancaster, try Sa La Thai, such good food, they are the nicest and they want to hold our babies and scold us for TRYING to clean rice off the floor. Shame on you Bangkok!