Restaurant Reviews for Central Pennsylvania.
3401 Hartzdale DrCamp Hill, PA 17011
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This was my third (and last) trip to Masala Bistro. I went with a coworker and we opened the place at 11:30 AM. We decided on the lunch buffet and grabbed some plates. At a distance, I casually noticed a bug on one of the walls, but just dismissed it thinking a flying insect had gotten in. There was another couple there dining at the same time and once we were seated they came over to our table to let us know that they’d seen roaches behind the hot trays on the buffet tables. We’d not seen them, but my buddy and I went back up to buffet tables and with closer inspection, sure enough… roaches. And I’m not talking a roach or two. There were enough roaches to start a platoon. Apparently, what I’d seen earlier was in fact, a baby roach. Now I’m an ex-marine, so, I’ve eaten some nasty stuff, but never by choice… and I’m not going to start now. Here’s the worst part - when the owner/hostess was made aware of this she seemed completely apathetic and unapologetic. She came off to me as though it were “business as usual.” Actions speak louder than words and for me, that spoke volumes. Needless to say, we packed it in and went to Passage Express. Be forewarned.
We had been loyal customers since Masala Bistro opened several years ago. The latest and LAST experience left alot to be desired. The female owner can be very pushy and rude at times. When you ask for no lamb on the Tikka Platter you get lamb anyway. She literally threw a plate of Pakoras and Somosas of on our table that we did not order and said Don t Worry About It . I forgot to see if it was on the bill??? I was lied to about the 20% off coupon. When I asked the owner about it she said it was for entrees only. The coupon clearly states that it was for 20% off the entire meal. Why advertise with a coupon if you don t want to HONOR it?? Oh well, after 5 years of being a loyal customer at Masala Bistro we have returned to Aangan, and the food and service was EXCELLENT!!!
This is the worst experience in a local restaurant. The wait after being seated was well over an hour and with 2 young children ages 3 and 5 that were very hungry, this was totally unexceptable. The owner has no management skills, she was rude and totally unconcerned and totally uninterested in her patrons. When the food eventually came one course the shrimp curry was totally inedible the shrimp was like rubber, there were two chicken curries ordered one mild for the children and on hot and spicy. When delivered the waiter could not tell the difference the owner could not tell the difference. The drinks were not refilled and when asking for refills and why the long delay the response was it is “fresh chicken” wow it takes an hour and 20 minutes for chicken to be cooked. When we informed the waiter that the shrimp was awful he smirked and replied “why are you telling me about it I didn’t cook”. When we approached the owner to voices our concerns she just turned and walked away from us whilst we were speaking to her there was not even a recompension . We were a family of 8 and will never return the other patrons in the restaurant could not believe what was happening.
They are displaying proudly they have won the Harrisburg Best Restaurant Award 2009-2011 what a joke they don’t deserve any business and the owner needs to learn how to take care of the patrons in the restaurant.
I I know Indian food being Irish/East-Indian my father is Irish and my mother is East-Indian but ultimately I am American and I am a Mamma’s Boy so I grew up on Indian cooking all my life growing up in NYC I know real ethnic food .the parents of my fiancée live in camp hill PA and she was the one who told me to try the only Indian restaurant in her neck of the woods, though reluctant I was up for a decent meal, and I liked the restaurant it was clean . However the communication with the servers was not great two of three could not speak English but the hostess/owner spoke some English and tried to make things comfortable she assured me that all the food was fresh and made to order. Until I found a roach in my chicken vindaloo . I was trying to contain myself being from NYC. 10 mins later the old lady next to my table found a hair in her vegetable curry. Unfortunately she was not as tolerant as me and she confronted one of the two servers about it. He did not understand so he then told her to talk to the hostess/owners-wife. She tried hard to calm the lady by giving her a complimentary dinner check. I was so baffled because the lady was ok since she was a local. I guess she would go there again. But as for me I asked to speak to the hostess/owner of the restaurant. I told her I wish to speak to her without making a scene in the restaurant, so she took me to the back of the restaurant as I glanced at the kitchen I was convinced. The place looked like a war zone the floor was partially clean and the chef/owner had no chef coat hair net but he was SIKH/turban wearing individuals. Nothing against him since I am part Indian ,but None of the people in the kitchen had any professional kitchen clothing neither did they look like a staff of a sanitized dining facility. Basically Masala Bistro is a Fine dine establish look and yet they are trying to put forth a fine dine image without even making an attempt to work above from their garbage standards. BOTTOM LINE they are fooling the NAÏVE AMERICAN COUSTMER. All we want is the real deal without BULLISHIT especially when paying for it and TIPPING . I will never go back to this place. I hope the best of luck to all that like or wish to try Indian food cause. It taste ok but it is not what it seems like. NOT FRESHLY MADE, NOT MADE TO ORDER, NOT HYGENIC
I meet my friend - who grew up in India - here for lunch once a month. Great food. Spicy and hot if you like hot, and some milder dishes for the rest of us! Great hospitality. Chef’s name is Happy! favorite spot on the West Shore now. it’s so convenient!
Good eatin’ here. Less-pricey than Passage. Nice Indian addition to the west shore.
This restaurant is really quite nice. The service is excellent, the owner is really a great guy, you can tell by the quality of the food. Trust me, have a lasse at this place and you’ll need one everyday for the rest of your life! Highly recommended.
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